Travel Guide for International Patients
If you have decided to travel from your home country to our hospitals for high-quality medical care, preparations made in advance with thorough research can help make your experience a smoother and easier one.
After confirming your appointment with the doctor, contact the hospital for specifics on the duration of your medical procedure and recovery, the required reports and certificates to show your medical history and results of previous examinations, as well as any additional fees and deposits.
An official invitation from the medical centre would help support your visa application to enter Malaysia if necessary. Be sure to translate all your documents to English and get an interpreter if needed. Think through the logistics of your travelling period to arrange for transport and book accommodations accordingly before your trip.
Having a flexible schedule or buffering a few extra days for your trip back home is always ideal in case your estimated rehabilitation period after treatment takes longer than expected. Lastly, remember to arrange for a remote consultation with the doctor upon your return to your home country.
Preparing for Your Trip
| ✓ | Passport & Visa |
| ✓ | Passport-sized photographs |
| ✓ | Doctor Reference Letter/Medical Documents |
| ✓ | Proof of Employment |
| ✓ | Income Tax Return Photocopy |
| ✓ | Health Condition Form |
| ✓ | Consent for Isolation Form |
| ✓ | Relation Proof with Accompanying Applicant |
| ✓ | Emergency Contact Information |
Insurance Coverage
Insurance Group
- PT AA International Indonesia (Across Asia Assist)
- International SOS Sdn Bhd
- Global MediCALL Assistance (M) Sdn Bhd
- EMA Global Assistance Sdn. Bhd.
- Prestige International (S) Pte Ltd
- IA International Assistance Sdn Bhd
- Pacific Health Insurance Co., Ltd.
Third Party Administrators (TPA)
- AIA Shared services (AIASS) - Regional Health Passport
Flights to Malaysia
Airport Transfer
You may request for our complimentary shuttle service (subject to availability)
Please make a reservation at least two working days in advance by providing the following information:
- Name and passport of patient and caregivers
- Contact details
- Flight details
- Appointment details
Alternatively, you can take a GrabCar or taxi from the airport to IHH Hospitals in Malaysia.
Need to book an Airport Transfer?
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Places To Visit
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Petronas Twin Towers
Pay a visit to the world's tallest twin towers.
Activities: Step onto the skybridge for a breathtaking view of the the city and learn about it's history and construction.
Explore: Take a stroll in Bukit Bintang and experience the city’s shopping, dining, and entertainment hubs.
KL Tower
Step into the world's 7th tallest tower.
Activities: View Kuala Lumpur’s beautiful cityscape from its observation deck and enjoy an unobstructed 360° view of the city or dine in an elegant revolving restaurant at Atmosphere360.
Brickfields (Little India)
Celebrate Malaysia’s Indian heritage and visit the temples and markets of Little India.
Explore:
Shop: Cool down nearby in one of Malaysia's popular malls, Mid Valley Megamall.
National Mosque of Malaysia
Visit one of the oldest buildings in Malaysia with beautiful Islamic architecture.
Activities: Muslim travellers may participate in congregational prayers in the mosques and surau. Non-Muslims are welcome to visit the striking National Mosque outside of prayer time.